SHIPPING & RETURNS
THE EXCHANGE
NOT Quite right? we've got you.
Wrong size, changed your mind, or the fit just isn't what you expected? No stress. We've kept THE EXCHANGE Simple
Change of Mind
Changed your mind? That's all good.
Items can be returned within 14 days of receiving your order, provided they are unworn, unwashed, unused and returned in their original condition with all tags attached.
Change-of-mind returns are eligible for a store credit or exchange.
We do not offer refunds for change of mind.
Need a Different Size?
If the fit isn't right, you can request an exchange within 14 days of receiving your order.
Exchanges are subject to stock availability, If your preferred size is sold out, we'll issue a store credit so you can put it towards your next piece.
Return Condition
To be accepted, returned pieces must be:
UNWORN. UNWASHED. UNUSED. TAGS ATTACHED. ORIGINAL CONDITION.
Items showing signs of wear, washing, makeup, fake tan, perfume, deodorant or other marks may not be accepted.
How to Start the Exchange
Contact the SACRRED team with your name, order number and reason for return.
Once your return is approved, we'll send you the return instructions.
Please don't send anything back before contacting us.
Return Shipping
For change-of-mind and sizing returns, return shipping costs are the customer's responsibility.
If we've sent you a faulty or incorrect item, we'll organise the appropriate return process with you.
Store Credit
Once your return has been received and approved, your store credit will be issued using the contact details associated with your order.
Original shipping charges are not refundable for change-of-mind returns.